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Springbrook Family Dentistry

Our office during Covid-19 Pandemic

March 31, 2020
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Posted By: Jennifer Finney

We hope all our patients, friends and family are staying safe during this scary and uncertain time! We want to give you a quick update on our office during this time in case you need us!

In order to help “flatten the curve” along with Governor Cuomo’s state mandate, our office is only seeing emergencies at this time. We hope to be back to normal operations soon, but an official date is yet to be determined. 

In the meantime, if you are having a dental emergency such as swelling, severe pain, uncontrollable bleeding, or trauma, please call our office so we can figure out how to help you. Many emergencies we are able to handle over the phone and with antibiotics to help diminish any chances of spreading the virus, but if we cannot we will see you in our office.

If you need to be seen at the office for an emergency you will be screened over the phone for possible Covid-19 symptoms/contact with anyone who may be sick. Once arriving, we ask that you wait in your car until we escort you into the office. Your temperature will be taken with a forehead thermometer to ensure you do not have a fever and we will use the same high levels of personal protection equipment and sterilization that we have always used. We are adding in some additional protective measures such as wiping down all door knobs and hard surfaces in the reception area after each patient.

Please reach out to us if you have any questions or concerns. While our office may be closed for now our phones are still on!  All calls will be returned within 24 hours and emergency calls will be returned as soon as possible.

 
If you have difficulty using our website, please email us or call us at (716) 652-0600
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The past few months have been challenging for everyone; we are looking forward to a return to a new type of normalcy. We have officially been given the green light to re-open, and plan to resume seeing patients on June 11th. While I have cherished the extra time with my husband and 9 month old, I have missed my patients and doing what I love each day.

Over the past three months, I have spent long hours researching how to best prepare our office for a safe reopening. My number one priority is ensuring the health and safety of our patients and staff. I’d like to share some of our strategies for keeping our office clean and safe for all. Please click here for more information or call us at (716) 652-0600 to schedule your next appointment.