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Springbrook Family Dentistry

Our office during Covid-19 Pandemic

March 31, 2020
Posted By: Jennifer Finney

We hope all our patients, friends and family are staying safe during this scary and uncertain time! We want to give you a quick update on our office during this time in case you need us!

In order to help “flatten the curve” along with Governor Cuomo’s state mandate, our office is only seeing emergencies at this time. We hope to be back to normal operations soon, but an official date is yet to be determined. 

In the meantime, if you are having a dental emergency such as swelling, severe pain, uncontrollable bleeding, or trauma, please call our office so we can figure out how to help you. Many emergencies we are able to handle over the phone and with antibiotics to help diminish any chances of spreading the virus, but if we cannot we will see you in our office.

If you need to be seen at the office for an emergency you will be screened over the phone for possible Covid-19 symptoms/contact with anyone who may be sick. Once arriving, we ask that you wait in your car until we escort you into the office. Your temperature will be taken with a forehead thermometer to ensure you do not have a fever and we will use the same high levels of personal protection equipment and sterilization that we have always used. We are adding in some additional protective measures such as wiping down all door knobs and hard surfaces in the reception area after each patient.

Please reach out to us if you have any questions or concerns. While our office may be closed for now our phones are still on!  All calls will be returned within 24 hours and emergency calls will be returned as soon as possible.

If you have difficulty using our website, please email us or call us at (716) 652-0600
View the ADA Accessibility Statement

Dear patients, friends and family,

In light of recent events surrounding the Corona Virus/COVID-19 and the guidance of our national and state dental societies, we will be rescheduling all 6 month cleaning appointments and any elective dental treatment over the next few weeks.

We continue to be available for dental emergencies and are accessible via phone and email. We love our patients and are willing to do whatever we can for the sake of community health and well being, especially for those among us that could be most affected by infection.

At this time, we have NO known cases of COVID-19 among our staff. Dental offices are at extreme risk for propagation of the virus due to the large number of aerosols created during dental procedures, as well as the close proximity we are in to our patients. Therefore we will continue to adhering to the highest levels of infection control.

I am confident all of us will be better off if we all do our part to protect the community and "flatten the curve". If you have any questions or are looking for any updates please follow our Facebook page or call us at 716-652-0600.